Privacy Policy

Meradigitalaps is an application and web platform operating from:

Ground Floor, Office No. 82, Bari Kheda Aolna, Bareilly, Uttar Pradesh, PIN 243301
Near Shri Mata Vaishno Devi Mandir

Meradigitalaps collects, stores, uses, and processes your Personal Information through our website, mobile application, chatbot, notifications, or any other medium (collectively, the “Platform”).

By using the Platform or providing your information, you agree to this Privacy Policy and all applicable service/product terms. We value your trust and follow strict security and data protection standards.

Information Collection

We collect information required to provide and improve services. This may include:

• Personal details such as name, address, date of birth, Aadhaar, PAN, Voter ID, Driving License, etc.
• KYC data including video KYC, PAN verification, and business details.
• Aadhaar number or Virtual ID for e-KYC (optional).
• Images, documents, selfies, photos, and OTPs for verification and transactions.
• Bank account details, wallet information, investments, and transaction history.
• Device information, IP address, browser type, and location data.
• Selfie images for compliance and regulatory KYC verification.

Purpose and Use of Information

Your information is used to:

• Create and verify user accounts
• Conduct KYC and identity verification
• Process payments, investments, and transactions
• Provide personalized services and customer support
• Improve and secure the Platform
• Prevent fraud and unauthorized access
• Comply with Indian laws including UIDAI, RBI, and regulatory guidelines

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze Platform performance. Disabling cookies may impact certain features.

Information Sharing and Disclosures

We may share your data with:

• Service providers and business partners for service delivery
• Regulatory authorities for legal and compliance processes
• Banks, financial institutions, and payment partners
• Vendors for analytics, fraud detection, and risk management

All data sharing follows Indian laws and due-diligence standards.

Storage and Retention

Personal Information is stored within India and retained only as long as necessary for providing services or meeting legal requirements. Data is securely deleted after the retention period.

Security Practices

We implement strong security measures including encryption, secure servers, and restricted access to protect your Personal Information. You are responsible for keeping your login information and OTPs secure.

Third-Party Services

Some services may involve third-party providers. Their privacy policies apply, and Meradigitalaps is not responsible for their data handling practices.

Your Consent and Rights

By using our Platform, you consent to the processing of your Personal Information. You may request access, correction, or deletion of your data by contacting us.

Children Information

Our Platform is not intended for children under 18. Users below 18 must use the services under parental/guardian supervision.

Policy Changes

We may update this Privacy Policy anytime without prior notice. Changes will be posted on this page, and continued use of the Platform implies acceptance of the updated Policy.

Contact Us

For any privacy-related questions or concerns, contact our Privacy Officer via our website:

www.meradigitalaps.com